Food Allergy Training
Catering Version
Level 2
Course Summary
It is a legal requirement that food businesses are able to communicate information about allergenic ingredients to customers. This food allergy and intolerance level 2 training course teaches best practice in storage, usage, documentation and communication of allergens in order to keep customers, staff and business safe.
- Fully online training accessible from anywhere across multiple devices
- Same day digital certificate upon completion
- Unlimited retakes at no extra cost
Course Documents
Our course follows the nationally approved Level 2 Allergy Awareness syllabus, accredited by Qualifi, an Ofqual regulated awarding body.
Buying Options
Buy one course
£10.00+vat
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Why food allergy training is critical
Each year, thousands of people suffer severe allergic reactions due to accidental allergen exposure. As a result, UK food law requires businesses to clearly communicate allergen information.
Failing to follow proper allergen procedures can result in:
- Severe allergic reactions or anaphylaxis in customers
- Fines, legal action, and reputational damage for businesses
- Food safety violations that could lead to closure
This Level 2 Allergy Awareness course ensures that food handlers understand their responsibilities and can safely manage allergenic ingredients.
Legal requirements & compliance
By law, food businesses must:
- Label all allergens correctly on menus and packaging.
- Provide accurate allergen information to customers upon request.
- Train staff to understand allergen risks and prevent cross-contamination.
This course ensures your business stays compliant with UK and EU food safety laws while keeping customers safe.
Who is the Level 2 Allergy Awareness course for?
This course is essential for anyone involved in food preparation, service, or management in a catering environment. Ensuring staff understand allergen risks and compliance is crucial for customer safety and legal adherence. Food allergy training is ideal for:
- Chefs and kitchen staff handling allergenic ingredients
- Front-of-house teams communicating allergen information to customers
- Catering managers responsible for compliance
- Food prep workers in restaurants, cafés, or takeaways
- Hospitality and healthcare staff serving food to vulnerable individuals
By completing this course, staff can ensure they are compliant with food allergy laws and prevent potential allergen-related incidents.
Why choose The Safer Food Group?
Learners differ in the type of study that suits them best - this is known as their ‘Learning style’. The Safer Food Group offers clear and accessible written content, comprehensively supported by video for every chapter, and enhanced with appropriate graphics and visuals to give the best possible chance of success, whatever the learning style. Our online courses give learners the flexibility to study at their own pace, in an environment and at a time which suits them best, increasing the likelihood that they will enjoy and understand the course and bring their learning back into the workplace as safer practitioners.
Watch our demo chapter
How does it work?
- Select and pay for your course online
- When you are ready, start your training by working through each chapter
- Work through at your own pace; take it slow, a chapter at a time, or take the FastTrack route if you already know your stuff
- Test your knowledge as you go with recap questions
- When you're ready, take the 30 question multiple-choice exam. Don't worry if you don't pass first time, you can try again at no extra cost
- Once you have passed you can download and/or print your certificate. A copy of your pass certificate is always available in your learner admin area
FastTrack
FastTrack is a rapid pass option that allows the learner to pass sooner. Successfully passing a pre-exam assessment gives the learner instant exam access.
This route is suitable for experienced workers who already have comprehensive knowledge, and can be useful for those renewing their training.
Food Safety Courses
The Safer Food Group, your food safety course experts
view food safety coursesFrequently Asked Questions
Individual learners:
From purchase of a single course or registration of a course code you have 30 days in which to complete the course and take the test. After 30 days, or after you pass your exam (whichever is sooner) your course access will end, but you will still have access to your learner account to download or print your course certificate at any time.
Business buyers:
If you purchase a number of course codes to distribute to your staff, those course codes are valid for one year from the date of purchase. As above, the 30 day course window for each individual only begins when the learner registers their individual course code to access the course material. In most cases we are happy to extend learner course access at no extra charge to allow them to complete.
The time taken to complete the course is very dependent on the skills, experience and learning style of each learner. On average:
- Level 1 courses will require 1-2 hours of study
- Level 2 courses will require 2-4 hours of study
- Level 3 courses will require 18-24 hours of study
If you already have the skills and knowledge required to pass the course, you may be able to take the FastTrack option. If you successfully pass a pre-exam assessment, you will be able to take the exam without spending the specified time studying each chapter.
Don’t worry! You get unlimited free exam retakes.
You need a 83% pass rate to pass your exam - but if you don’t manage to achieve this, you will be given a list of topics that we advise you to look at again to check your understanding. Go back and revise these topics, then resit the exam within your 30 day course window.
By law, food businesses within the UK must ensure that staff are: ‘supervised, instructed and trained in food allergy matters to a level that is appropriate to their job.’ The Safer Food Group works with industry experts, including Environmental Health Officers, to ensure that our training meets the necessary levels and covers all the content required to be able to prepare and serve food safely.
Fines can range from £5,000 to unlimited penalties, and businesses could face legal action or forced closure. Food allergy training is one of the most effective ways of keeping your staff up-to-date on the laws and staying compliant.
Most food hygiene certificates are valid for three years, but some employers or local authorities may require more frequent training. Keeping your certification up-to-date ensures compliance with UK food safety laws and demonstrates best practice in the retail sector.
Food hygiene covers general food safety practices, while allergy awareness focuses on allergen control and communication.
Great service, great courses and good value for money. We have put over 100 employees through the courses. The service provided is to a very high standard, with prompt responses. Courses can be completed at own pace which you can track progress, or there is an option to fast track the course if you have members of staff that have more experience with the course content. Would highly recommend these courses to anyone.
Sarah Carr Carrs Pasties
The Safer Food Group are always quick to respond and we have always found them very helpful with ordering the courses and forwarding us information regarding other courses they are offering. we have used them for the past 5 years which says it all. We will continue to use The Safer Food Group for the foreseeable future.
Helen Managing Director
Totally Local Company ltd have been working with the Safer Food Group for over 3 years providing the courses for the delivery of the Food Safety Training. The course covers everything required with clear instructions, informative concise modules. An added bonus is their advice and support whenever we need it.”
Lisa Tottle MRSPH Totally Local Company
We put all our Catering Assistants through the Food Hygiene Certificate Level 2. The course is comprehensive, user friendly and great value for money offering a discount on the more credits you purchase. We would highly recommend the Safer Food Group.
Joanna Puczkowski University of Essex
A comprehensive course that can be completed at your own pace. It’s easy to navigate and the visual aids help enhance the whole learning experience. Staff are friendly and efficient making the whole package a winner!
